Listening to our community

From the South Australian border to the Otways. From the Grampians to the coast. Our services take care of more than 30 communities, including residents, farmers, businesses and industries. It’s our responsibility to supply you with fresh water, from source to tap, and manage sewage to protect your health and wellbeing.

To ensure we're listening to your needs, we head out across our region each year. This gives you an opportunity to chat about our services in person and provide feedback.

Where have we been so far?


Click the markers on the map below to see where we've been in 2023 and 2024.

Need a larger view? You can expand the map by selecting the arrow icon in the top right corner.

Where we've been marker key

What have we heard?

Find out what we've learnt from the feedback we've received so far.