Come see us!
Our services take care of more than 30 communities, including residents, farmers, businesses and industries. It’s our responsibility to supply you with fresh water, from source to tap, and manage sewage to protect your health and wellbeing.
We're out and about across our region every year, giving our customers the opportunity to provide their feedback and chat about our services in person.
If you're unable to visit us when we're in your area, then you can always provide your feedback via our survey below.
Follow our journey
Check out where we're off to next in the roadshow map below. Simply click the marker in your area to find out where we'll be and when. After visiting each town, we'll add a quick update on what we've heard from those we spoke to.
Need a larger view? You can expand the map by selecting the arrow icon in the top right corner.
Share your thoughts
This year, we've set new goals for the 2023-2028 period to deliver better value to our customers while maintaining our service levels:
During our 2023 roadshow, we want to hear your thoughts about:
- Your water supply
- Your Wannon Water bill
- Customer support and experience
Anything else you would like to tell us!
We also want to share about our journey towards zero carbon emissions. Our Road Map to NET-zero is our new plan towards a more sustainable service. Are we on the right track?
Each year, we hear from thousands of customers across the region about our services, their priorities and aspirations.
We closely monitor feedback allowing us to:
- Seek ways to improve our services
- Inform key business decisions
- Look at trends so we can adapt to your needs.
Your feedback is regularly considered by the Wannon Water Board, helping us with our annual and long-term planning.
Keep an eye on this page to hear results from our 2023 Community roadshow.